frequently asked questions

  • We are available to perform at events outside of the Tristate area, depending on schedule, location, event budget and more. Contact us for details on our availability and pricing.

  • While we don’t bring a dedicated sound system, we do bring the amplifiers and equipment needed for our instruments. These are suitable for smaller events, or events with a softer sound (i.e., dinner music).

    For larger events, we contract and manage a sound system and sound engineer and bake that cost into the final price.

    You can also hire your own sound company or system, if you’d prefer.

    Not sure if you need your own sound system? Contact us with the details of your event and we’ll let you know.

  • A microphone needs to be connected to a mixer and speaker. We can provide this additional sound system for an extra $100.

  • Before your event, we’ll have a chat about your musical preferences. We’ll discuss the genre, energy, and vibes you’re aiming for and tailor our set list to fit your event.

    We do take 1 song request per event.

  • Generally, we play for 50 minutes, followed by a 15-minute break. During this break period, we’ll either have one band member continue playing, or we’ll have pre-recorded music playing in the background until we return.

    The schedule does vary by event. For example, if we play at a gala dinner that has time slots scheduled for speeches, we’ll work around your event schedule.

  • We allow cancellations up to two weeks (14 business days) before the scheduled event. However, we do retain the deposit fee to compensate our musicians, who may have turned down other opportunities for the same date.

    If we receive a cancellation without sufficient notice, the total contract amount will be charged.

    That being said, sometimes life happens! We strive to be understanding and may consider partial or full deposit refunds in exceptional cases.

  • 1. Check Availability

    Our availability changes daily, so if you’re keen on having us at your event, ask us to pencil you in to our calendar to avoid losing out.

    We take a deposit of 20% of the total fee to confirm your spot.

    2. Discuss Goals

    We’ll have a discussion about the vibe you’re envisioning for your event and the music you’re excited about. We then tailor the set list to your desired ambiance and goals.

    We take one song request per event.

    3. Create Schedule

    We’ll ask for a brief event schedule. For example, 7pm Drinks Reception; 8pm Seated for Dinner; 11.30pm end. We normally play ‘sets’ of around 45 to 60 minutes, so decide how many sets you want and how you want them to work with your schedule.

    Remember, the band does need breaks and time to eat (if necessary).

    4. Complete Paperwork

    We’ll send over a contract and some other relevant paperwork so we can confirm the date, times, sets, payment terms & venue address.

    This prevents confusion and miscommunication later on in the process.

    5. Appoint Contact

    A contact person on the day of the event is essential to ensure that everything runs smoothly.

    Appoint someone you trust to be the point of contact with the band. Make sure they exchange cell phone numbers in advance, in case any last-minute issues come up.

    6. Parking & Loading

    Confirm parking and loading arrangements with your venue. We often come with a van for equipment.

    Check the loading access and let us know where we can find it so we’re clear on the exact entrance to use and times we can access the venue to set up our equipment.

    7. Arrange Payment

    Make sure you know what you need to pay and when. Payment dates, methods, and terms are listed on the contract if you need to refer back to them, but we typically hold a 25% deposit and collect payment at the end of the event.

    We accept Zelle, CashApp, PayPal, Venmo and check.

    8. Boogie & Enjoy!

    Sit back, relax, and enjoy your event.

    Or even better, get up and boogie! With the Recu Jazz Ensemble, you’ll want to. We promise 🙂.